FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 3How to use the Round frame (PRPRFK1) [Video instructions]
- 4How to Embroider on Pet Collar. [Video instructions]
- 5Maintenance (Cleaning the bobbin case) [ Video ]
- 6How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 7How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 8"This pattern cannot combine." message appears on the LCD. What does it mean?
- 9"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 10"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 11How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 12How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 13There are needle cuts or holes in the garment.
- 14"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 15How to set up the cap frame driver. [Video instructions]
- 16How to Embroider on Clothes. [Video instructions]
- 17How to Embroider on Cap. [Video instructions]
- 18"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 19When thread got tangled
- 20"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 21Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 22"Needle threader error" message appears on the LCD. What does it mean?
- 23"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 24"Needle bar case position error" message appears on the LCD. What does it mean?
- 25How do I thread the machine? (Threading the upper thread)
- 26"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 27Although the thread is not broken, a broken thread error occurs and the machine stops.
- 28"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 29"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 30"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 31"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 32"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 33How do I attach or remove the embroidery frame ?
- 34How do I change the needle?
- 35How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 36How do I wind the bobbin?
- 37Maintenance (Cleaning the bobbin case)
- 38Maintenance (Clean the hook)
- 39"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 40"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 41"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 42"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 43"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 44"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 45"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 46"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 47"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 48"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 49How do I check the thread tension ?
- 50The bobbin thread breaks.