FAQs & Troubleshooting
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105 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2Where can I find my Brother printer's serial number?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4I cannot find the template files. (P-touch Editor 3.x for Mac)
- 5P-touch Editor crashes when I open it on my Mac.
- 6When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7The driver downloaded from the website cannot be installed.
- 8How do I transfer label or slip templates?
- 9When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 10I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 11How do I transfer label templates with P-touch Transfer Express?
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How do I create name badges by joining "First Name" and "Last Name" fields together?
- 14How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 15How to open the Devices and Printers window
- 16"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18How do I uninstall the printer driver?
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 22I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 23The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 24Can my printer use TZ/TZe tapes?
- 25How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 26The tape got jammed or stuck in the printer.
- 27Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 28I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 29How to delete the registry information and files related to the printer driver
- 30(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 31How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 33How to use the Sequential Numbering function
- 34I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 37How do I transfer templates or other data from the computer to the printer?
- 38(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 39How do I use a template? (P-touch Editor 5.0 for Mac)
- 40Printing is not possible. (USB connection)
- 41The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 42(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 45I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 46Can I directly operate my printer from a self-developed application software and print a label?
- 47Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 48How to identify your Operating System (OS) for Windows or Mac
- 49(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50How can I make vertical labels? (P-touch Editor 5.0 for Mac)