FAQs & Troubleshooting
Latest |
81 Results
- 5131.03.2022The paper is jammed in the printer.
- 5231.03.2022Pages don't print.
- 5331.03.2022How to insert paper
- 5431.03.2022How to delete the registry information and files related to the printer driver
- 5530.03.2022The printer does not turn on, so I cannot print.
- 5628.03.2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 5728.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5815.12.2021I cannot connect my printer to a Windows 11 computer via USB.
- 5909.12.2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 6009.12.2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 6109.12.2021How do I transfer label templates with P-touch Transfer Express?
- 6208.10.2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6326.11.2020How do I clean the platen roller?
- 6419.05.2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 6519.05.2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 6613.05.2020How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 6713.05.2020There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 6813.05.2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 6909.12.2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 7009.12.2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 7109.12.2019Some of the print options in OpenOffice do not work. (Linux®)
- 7209.12.2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 7316.10.2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 7416.10.2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 7515.10.2019How to identify the printer's firmware version
- 7610.10.2019How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 7712.03.2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 7801.02.2019How do I switch to and use the mass storage mode?
- 7920.04.2018When printing from an application, the application's "Collate" setting does not work correctly.
- 8015.05.2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 8105.08.2015The print quality is poor, and the image is too light or dark.