FAQs & Troubleshooting
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385 Results
- 51What is the BRAdmin Professional software used for?
- 52Completely blank or some colors are missing.
- 53I keep getting the error message "Authenticate Err (Authentication error)".
- 54Locate files scanned with ControlCenter2 (For Macintosh)
- 55Change the printer driver settings (Windows/macOS)
- 56No Belt Unit
- 57WT Box End Soon
- 58When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 59I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 60I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 61Cover is Open
- 62Size mismatch
- 63Store numbers on my Brother machine for easy dialing from the PC.
- 64Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 65Offset image
- 66The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 67Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 68Can I use voice mail on the same line as my Brother machine?
- 69Uneven density appears periodically across the page.
- 70Poor fixing
- 71Turn the Toner Save mode on or off
- 72I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 73I cannot send a fax using PC-FAX (Windows 10)
- 74I cannot print using my Brother machine on a wireless network (Windows)
- 75Download a file from the "Downloads" section and save it to Windows 8 computer.
- 76Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 77Can I print from and scan to iPhone, iPod touch and iPad?
- 78Condensation
- 79Tray 2 Error
- 80Print Unable XX
- 81Cartridge Error
- 82I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 83Carry out calibration to improve the color density
- 84Is my Brother machine compatible with Windows Vista?
- 85What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 86I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 87What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 88My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90Protect your Brother machine against unauthorised access over the network
- 91How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 92When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 93When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 94Delete print jobs from the print queue.
- 95A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 96A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 97Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 98Small Paper
- 99No Waste Toner
- 100When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.