FAQs & Troubleshooting
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167 Results
- 1Where can I find my Brother printer's serial number?
- 2How to charge the rechargeable Li-ion battery
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4What methods can I use to configure wireless settings?
- 5This printer is not detected when establishing a Bluetooth® connection.
- 6The printer does not print or a printing error occurs.
- 7Install BRAdmin Professional 3
- 8How do I transfer label or slip templates?
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10I cannot print after updating the firmware or font data.
- 11Will my printer automatically turn itself off?
- 12How do I connect my computer to the printer using the Wireless Direct mode?
- 13How do I connect the printer and my mobile device via Bluetooth®?
- 14Using the Device Settings (for Windows)
- 15When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17How do I transfer templates or other data from the computer to the printer?
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 21I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 22When printing from an application, the application's "Collate" setting does not work correctly.
- 23Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 24How do I uninstall the printer driver?
- 25How do I reset Wi-Fi® setting?
- 26How to use P-touch Library
- 27I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 28Disable or reconfigure SELinux. (Linux)
- 29Is it possible to connect more than one machine to my PC? (Linux)
- 30Installing a CA certificate
- 31I cannot print labels when the Active Docking Station / Charging Cradle is connected.
- 32How to attach the belt clip
- 33I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 34How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 35How to open the Devices and Printers window
- 36When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 37What Android™ mobile application can I use?
- 38The machine cannot print over the network / the machine is not found on the network even after successful installation.
- 39Using the Communication Settings (for Windows)
- 40I cannot connect my machine to the wireless network.
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 42The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 43How to identify your Operating System (OS) for Windows or Mac
- 44Why doesn't my printer turn on when the Power button is pressed?
- 45When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 46How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 47I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 48Using Web Based Management
- 49How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 50I cannot print LibreOffice documents in landscape orientation. (Linux)