FAQs & Troubleshooting
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RJ-4250WB
180 Results
1.
What iOS mobile application can I use?
2.
My computer/mobile device shows two Bluetooth printers and after pairing my printer I cannot print and get a communication error.
3.
The printer does not enter the sleep mode when it is connected via a wireless LAN.
4.
This printer is not detected when establishing a Bluetooth® connection.
5.
I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
What Android™ mobile application can I use?
7.
What methods can I use to configure wireless settings?
8.
Install BRAdmin Professional 3
9.
I cannot print after updating the firmware or font data.
10.
I cannot connect my printer to a Windows 11 computer via USB.
11.
How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
12.
Printing is not possible. (USB connection)
13.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
14.
The LED indicator or the LCD is not lit.
15.
How do I connect the printer and my mobile device via Bluetooth®?
16.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
17.
Use Remote Update to download files to your printer from an FTP server
18.
Using Web Based Management
19.
(Video) What is the JPEG printing and how can I use it?
20.
How do I reset Wi-Fi® setting?
21.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
22.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
23.
(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
24.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
25.
How do I connect my computer to the printer using the Wireless Direct mode?
26.
How to use the Paper Size Setup (for Windows)
27.
The label is not the length I expected.
28.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
29.
Where can I find the printer's network settings, such as IP address?
30.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)