FAQs & Troubleshooting
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Popular |
69 Results
- 1"Document Jam/too Long" or "A document is jammed in the ADF."
- 2Change the image settings. (Using DS Capture)
- 3The rollers are worn.
- 4Unknown error.
- 5Do not open the ADF cover when scanning.
- 6My scanner is connected but it will not feed my document or do anything else.
- 7The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8How to Scan-to-XXXX. (XXXX is Scan-key-tool feature.) (Linux)
- 9Download a file from the "Downloads" section and save it to your Windows 10 computer.
- 10How to identify your Operating System (OS).
- 11I cannot install Brother drivers on Debian 10 (Linux)
- 12Configure the Scan to Email Feature (Linux)
- 13Configure and use the Scan Key Tool (Linux)
- 14Important points for specifying the scan area (Linux)
- 15Uninstall Scan-key-tool. (Linux)
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17TWAIN errors appear when starting to scan. (Macintosh)
- 18I cannot use my scanner when connected through a USB hub.
- 19Scan using XSane or GIMP (Linux)
- 20I installed scan-key-tool, but it does not work. (Linux)
- 21When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 22Command List of brscan. (Linux)
- 23Uninstall the scanner driver. (Linux)
- 24Pre-Required Procedures (Linux)
- 25error 20392 - Scanner not responding, check card, power, and cable.
- 26My computer cannot find or is not recognising the scanner when using a USB 2.0 port.
- 27USB R/W test error
- 28Check the firmware version.
- 29A page that is not a blank page is skipped.
- 30I cannot install the scanner drivers.
- 31The scan quality is poor.
- 32Install the built-in drivers (For Windows 8 or later)
- 33What driver package format is supported by my Linux distribution?
- 34I installed scan-key-tool, but it does not work. (Linux)
- 35The scanned documents are put into an incorrect order. (macOS)
- 36Delete a network scanner entry. (Linux)
- 37Firewall port requirements of the Scan Key Tool (Linux)
- 38Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 39Cannot find the scanner.
- 40No document in ADF.
- 41When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 42White vertical lines or white stripes appear on the scanned image.
- 43ADF rear lamp error
- 44ADF AFE LVDS test error
- 45AFE LVDS test error
- 46FlashROM R/W test error
- 47ADF AFE R/W test error
- 48Ultrasonic error
- 49ADF front lamp error
- 50NVRAM R/W test error
