FAQs & Troubleshooting
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Popular |
64 Results
- 1"Multifeed" or "Multifeed is detected."
- 2Document misfeeds.
- 3"Document Jam/too Long" or "A document is jammed in the ADF."
- 4The scanned documents are put into an incorrect order. (macOS)
- 5Change the paper settings. (Using DS Capture)
- 6The scan speed is too slow.
- 7Do not open the ADF cover when scanning.
- 8When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 9I cannot use my scanner when connected through a USB hub.
- 10Change the image settings. (Using DS Capture)
- 11Replace Roller
- 12The rollers are worn.
- 13error 20392 - Scanner not responding, check card, power, and cable.
- 14Unknown error.
- 15Cannot find the scanner.
- 16No document in ADF.
- 17TWAIN or WIA errors appear when starting to scan. (Windows)
- 18Paper suitable for scanning
- 19How to identify your Operating System (OS).
- 20Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 21ADF AFE LVDS test error
- 22Clean the scanner
- 23I cannot install Brother drivers on Debian 10 (Linux)
- 24Delete a network scanner entry. (Linux)
- 25Uninstall the scanner driver. (Linux)
- 26Pre-Required Procedures (Linux)
- 27AFE LVDS test error
- 28FlashROM R/W test error
- 29Check the firmware version.
- 30TWAIN errors appear when starting to scan. (Macintosh)
- 31My scanner gets warm.
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33My scanner is connected but it will not feed my document or do anything else.
- 34ADF cover open
- 35How to scan a document from a Windows application?
- 36Scan using XSane or GIMP (Linux)
- 37ADF rear lamp error
- 38USB R/W test error
- 39ADF AFE R/W test error
- 40Ultrasonic error
- 41ADF front lamp error
- 42NVRAM R/W test error
- 43AFE R/W test error
- 44DRAM R/W test error
- 45I cannot install the scanner drivers.
- 46Bleed-through is seen in the scanned image.
- 47My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
- 48How to scan a document from a Windows application?
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50Configure the Scan to Email Feature (Linux)
