FAQs & Troubleshooting
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352 Results
- 114/05/2025Where can I download Brother iPrint&Scan application for Mac?
- 214/05/2025I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 314/05/2025Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 414/05/2025Set up your Brother machine on a wireless network.
- 514/05/2025I cannot print from my computer via USB.
- 614/05/2025I cannot scan via network.
- 711/04/2025Change machine settings from your computer.
- 812/03/2025What is the default password for my Brother machine?
- 912/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 1012/03/2025My Brother machine is unresponsive.
- 1112/02/2025Use Universal Print (Mac)
- 1212/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1318/12/2024How to identify your Operating System (OS).
- 1418/12/2024Print a PDF file with mixed paper sizes from different paper trays (Mac).
- 1513/11/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 1613/11/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 1711/10/2024Use Universal Print (Windows)
- 1810/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 1910/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 2013/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 2113/06/2024Toner Low or Prepare New Toner Cartridge
- 2213/06/2024Drum End Soon
- 2313/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 2413/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 2514/02/2024(Video) Replace the Toner Cartridge
- 2614/02/2024(Video) Unpack your Brother machine and install the toner cartridge
- 2714/02/2024(Video) Load A4/Letter paper
- 2814/02/2024(Video) Connect telephone line and power cords
- 2914/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3010/01/2024Easy Scan to E-mail
- 3114/12/2023Discover the MAC address of the Brother network card
- 3214/12/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 3308/11/2023How to scan a document from a Windows application?
- 3408/11/2023How to scan a document from a Windows application?
- 3511/10/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 3611/10/2023Verify if the Brother machine has a dial tone.
- 3713/09/2023Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 3813/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3913/09/2023Media Type Mismatch or Media Mismatch
- 4012/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 4121/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4221/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4321/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4421/06/2023Add your Brother machine with AirPrint (macOS)
- 4521/06/2023Print both sides of paper or a booklet automatically
- 4621/06/2023Delete print jobs from the print queue.
- 4726/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 4826/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 4926/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5026/04/2023Install the built-in drivers (For Windows 8 and Windows 10)