FAQs & Troubleshooting
Latest |
345 Results
- 5126/12/2022Import a Certificate and Private Key
- 5226/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 5321/12/2022Export the Certificate and Private Key
- 5409/11/2022Print Documents Securely Using SSL/TLS
- 5509/11/2022Install a Certificate on Your Brother Machine
- 5609/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 5709/11/2022Register the IC card for user authentication in Secure Function Lock
- 5812/10/2022Send Scanned Data directly to your email address when the network security feature is enabled (Active Directory® Authentication / LDAP Authentication / Secure Function Lock).
- 5912/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 6012/10/2022Configure Email Sending or Receiving using Web Based Management
- 6112/10/2022Restrict the functions available on your Brother machine and the number of prints.
- 6212/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 6312/10/2022Secure Print (Windows®)
- 6412/10/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 6515/09/2022Print on Both Sides of the Paper (Macintosh)
- 6615/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6715/09/2022Configure the Scan to Email Feature (Linux)
- 6815/09/2022Create or Delete Your Print Profile (Windows®)
- 6916/08/2022What is the difference between the toner cartridge and the drum unit?
- 7016/08/2022Print as a Booklet (Windows®)
- 7116/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7216/08/2022Print as a Poster (Windows®)
- 7316/08/2022Update the Driver or Firmware for your Brother machine
- 7428/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 7528/07/2022Configure and use the Scan Key Tool (Linux)
- 7628/07/2022I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 7728/07/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 7828/07/2022Check the Node Name of the Brother machine
- 7928/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8027/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 8127/07/2022Print the Network Configuration Report
- 8215/06/2022Access Web Based Management
- 8315/06/2022Print on Both Sides of the Paper (Windows®)
- 8415/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8512/05/2022Where can I find my Brother machine's serial number?
- 8612/05/2022Uninstall the Brother Software and Drivers (Windows)
- 8712/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8812/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 8914/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 9014/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 9114/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 9214/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 9314/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 9428/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 9528/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9628/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 9728/03/2022Drum !
- 9816/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9909/12/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 10019/11/2021Set up your Brother machine on a wireless network.