FAQs & Troubleshooting
![]() |
Popular |
247 Results
- 1Scan a document and e-mail it as an attachment
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Can I print from and scan to iPhone, iPod Touch and iPad?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8(Video) Load plain Letter/A4 paper
- 9Can I print from or scan to Android™ Smartphone?
- 10Wrong Paper Size
- 11Print using only the black ink cartridge when the Colour cartridges have run out.
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 15I cannot print using my Brother machine on a wireless network (Windows)
- 16Paper Jam
- 17How to identify your Operating System (OS).
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19Transfer faxes to the PC when my machine has a mechanical issue.
- 20Improve poor print quality
- 21(Video) Install the ink cartridges
- 22What is Brother iPrint&Scan?
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Unable to Print XX
- 25Ink Low
- 26"Offline" appears on the Status Monitor.
- 27Loading paper in the manual feed slot.
- 28I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 29Ink Absorber Full
- 30Enable the Brother machine's network interface.
- 31(Video) Additional paper jam clear operations
- 32(Video) Unpack the machine
- 33Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 34No Paper Fed
- 35Where is the USB port on the machine?
- 36Cannot print after a Windows 10 update (June 2020)
- 37Install the ink cartridges
- 38Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 39Paper tray not detected/ Paper tray #2 not detected
- 40Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 42Clear wide, faded, horizontal lines (banding) appear on printed documents.
- 43Load paper in the paper tray #2
- 44(Video) Load envelopes
- 45Use voice mail on the same line as my Brother machine.
- 46Replace Ink
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Load photo paper
- 50Scan a document and save the scanned image to a folder on a local or network hard disk