FAQs & Troubleshooting
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MFC-J6720DW
245 Results
1.
Scan a document and e-mail it as an attachment
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Improve poor print quality
6.
Can I print from and scan to iPhone, iPod Touch and iPad?
7.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
8.
Unable to Print 3X
9.
Print using only the black ink cartridge when the Colour cartridges have run out.
10.
I cannot print one or more colours
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
14.
Wrong Paper Size
15.
Paper Jam
16.
I cannot print using my Brother machine on a wireless network (Windows)
17.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
18.
No Paper Fed
19.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
20.
Load paper in the paper tray #2
21.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
22.
"Offline" appears on the Status Monitor.
23.
How to identify your Operating System (OS).
24.
Can I print from or scan to Android™ Smartphone?
25.
Reset the network settings to the factory settings
26.
(Video Library) Set up your product
27.
Easy Scan to E-mail
28.
(Video) Load plain Letter/A4 paper
29.
Scan from the Brother iPrint&Scan application using Windows Phone.
30.
I still receive the error message "Paper Jam" after I removed the jammed paper.