FAQs & Troubleshooting
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286 Results
- 1Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 3(Video) Load paper in the Multi-Purpose tray (MP tray)
- 4Paper Jam (With Video Instructions)
- 5(Video) Load A4/Letter paper
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Can I print from and scan to iPhone, iPod Touch and iPad?
- 8(Video) Load A3/Ledger paper (Tray1)
- 9(Video) Install Ink Cartridges
- 10My Brother machine could not be found over the network when I installed drivers on my PC.
- 11Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 12What is Brother iPrint&Scan?
- 13Can I print from or scan to Android™ Smartphone?
- 14Load an Envelope (Manual Feed Slot)
- 15Scan from the Brother iPrint&Scan application using Windows Phone.
- 16Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 17Print using only the black ink cartridge when the Colour cartridges have run out.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'.
- 22(Video) Set up your Brother machine
- 23(Video) Connect telephone line and power cords
- 24Printing / Scanning with a mobile device
- 25Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 26Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 27Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 28Transfer faxes to the PC when my machine has a mechanical issue.
- 29Reset the network settings to the factory settings
- 30Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34(Video) Unpack your Brother machine
- 35The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 36The printer status is Offline or Paused.
- 37I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 38Print a web page from iPrint&Scan when using an Android™ mobile device.
- 39Cannot Detect
- 40My Brother machine has no power.
- 41I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 42When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 43Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 44(Video) Load an Envelope (Manual Feed Slot)
- 45Combine multiple scanned documents into a single file with PaperPort™
- 46Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 47I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
- 48How to identify your Operating System (OS).
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50Ink Absorber Full / Ink Absorber Pad Full