FAQs & Troubleshooting
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283 Results
- 1(Video) Load A3/Ledger paper (Tray1)
- 2(Video) Load paper in the Multi-Purpose tray (MP tray)
- 3(Video) Load A4/Letter paper
- 4Replace Ink
- 5Can I print from and scan to iPhone, iPod Touch and iPad?
- 6(Video) Connect telephone line and power cords
- 7(Video) Load an Envelope (Manual Feed Slot)
- 8Load an Envelope (Manual Feed Slot)
- 9(Video) Install Ink Cartridges
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Wrong Paper
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Paper Jam (With Video Instructions)
- 14(Video) Unpack your Brother machine
- 15I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 19Install Inbox Ink
- 20Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 21Can I print from or scan to Android™ Smartphone?
- 22Ink Low
- 23Print using only the black ink cartridge when the Colour cartridges have run out.
- 24Use voice mail on the same line as my Brother machine.
- 25Paper tray not detected/ Paper tray #2 not detected
- 26I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 27Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 28Ink Absorber Full / Ink Absorber Pad Full
- 29When I print photos, the colour quality is not good
- 30(Video) Set up your Brother machine
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 32How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34Load Paper in the Multi-purpose Tray (MP Tray)
- 35Load paper in the paper tray
- 36Printing / Scanning with a mobile device
- 37What is Brother iPrint&Scan?
- 38Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 39The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 40The edge of glossy paper is smudged.
- 41Document Jam (With Video Instructions)
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43I cannot print using my Brother machine on a wireless network (Windows)
- 44My Brother machine could not be found over the network when I installed drivers on my PC.
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 47Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 48Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 49Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 50Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?