FAQs & Troubleshooting
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MFC-J5620DW
283 Results
1.
(Video) Load A3/Ledger paper (Tray1)
2.
Replace Ink
3.
(Video) Load paper in the Multi-Purpose tray (MP tray)
4.
(Video) Load A4/Letter paper
5.
Can I print from and scan to iPhone, iPod Touch and iPad?
6.
(Video) Install Ink Cartridges
7.
Paper Jam (With Video Instructions)
8.
(Video) Connect telephone line and power cords
9.
(Video) Load an Envelope (Manual Feed Slot)
10.
Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
Wrong Paper
13.
I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
14.
Load an Envelope (Manual Feed Slot)
15.
Load Paper in the Multi-purpose Tray (MP Tray)
16.
What driver package format is supported by my Linux distribution?
17.
(Video) Unpack your Brother machine
18.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
19.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
20.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
21.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
22.
(Video) Set up your Brother machine
23.
Install Inbox Ink
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
Paper tray not detected/ Paper tray #2 not detected
26.
How to identify your Operating System (OS).
27.
Ink Absorber Full / Ink Absorber Pad Full
28.
When I print photos, the colour quality is not good
29.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
30.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)