FAQs & Troubleshooting
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336 Results
- 1Print using only the black ink cartridge when the Colour cartridges have run out.
- 2Replace Ink
- 3Paper Tray #1 not detected / Paper Tray #2 not detected
- 4(Video) Load A3/Ledger paper
- 5(Video) Load and print an Envelope (Manual Feed Slot)
- 6No Paper / No Paper Fed
- 7Printer Locked
- 8What is Brother iPrint&Scan?
- 9Easy Scan to E-mail
- 10(Video) Load A4/Letter paper
- 11The printer status is Offline or Paused.
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14"Offline" appears on the Status Monitor.
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 17Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21How to identify your Operating System (OS).
- 22Cannot Detect
- 23Ink Low
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25Reset the Network Settings to Factory Default
- 26(Video) Update the Driver or Firmware for your Brother machine
- 27Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 28(Video) Install Ink Cartridges
- 29Load Paper in the Manual Feed Slot
- 30Paper Jam
- 31Clean the Paper Pick-up Rollers
- 32Check the Print Quality
- 33After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 34Use voice mail on the same line as my Brother machine.
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 40(Video) Connect telephone line and power cords
- 41Load Envelopes in Paper Tray #1
- 42Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 43I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 44Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 45Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 46Change the Print Setting Options When Having Printing Problems
- 47Correct the Paper Feed to Clear Vertical Lines
- 48Check the Print Alignment from Your Brother Machine
- 49(Video) Set up your Brother machine
- 50Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?