FAQs & Troubleshooting
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MFC-J5335DW
338 Results
1.
Replace Ink
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Print using only the black ink cartridge when the Colour cartridges have run out.
5.
The printer status is Offline or Paused.
6.
(Video) Load A4/Letter paper
7.
(Video) Install Ink Cartridges
8.
Paper Tray #1 not detected / Paper Tray #2 not detected
9.
Printer Locked
10.
Paper Jam
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
16.
I cannot print on a wireless (Wi-Fi) network (Windows)
17.
(Video) Load A3/Ledger paper
18.
What is Brother iPrint&Scan?
19.
Check the Print Alignment from Your Brother Machine
20.
Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
21.
Ink Low
22.
No Paper / No Paper Fed
23.
I cannot print using my Brother machine on a wired network. (Windows / macOS)
24.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
25.
My Brother machine could not be found over the network when I installed drivers on my computer.
26.
"Offline" appears on the Status Monitor.
27.
Easy Scan to E-mail
28.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
29.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
30.
Wireless (Wi-Fi) setup video guide for computers and mobile devices