FAQs & Troubleshooting
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282 Results
- 1Print using only the black ink cartridge when the Colour cartridges have run out.
- 2Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4What is Brother iPrint&Scan?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 7Ink Low
- 8Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 9Check the Print Quality
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 11When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 12I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 13Sleep
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 17Choose receive mode.
- 18The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 21I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23Check the Print Alignment from Your Brother Machine
- 24Easy Scan to E-mail
- 25Print as a Poster (Windows®)
- 26Protect your Brother machine against unauthorised access over the network
- 27(Video) Set up your Brother machine
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Cannot Detect Ink Volume
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 31What is AirPrint?
- 32Change the printer driver settings (Windows / macOS)
- 33The printer status is Offline or Paused.
- 34Scan multiple pages into one file instead of each scan being saved as a separate file.
- 35Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.
- 36Use voice mail on the same line as my Brother machine.
- 37Cover is Open
- 38Can third party ink be used to refill the ink cartridges?
- 39One or more of my colours are not printing (blank).
- 40Where is the USB/Ethernet port on the machine?
- 41Load envelopes
- 42I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 43Add your Brother machine with AirPrint (macOS)
- 44Brother iPrint&Scan cannot find my Brother machine (macOS)
- 45Telephone Line Interference/VoIP.
- 46Load Documents in the Automatic Document Feeder (ADF)
- 47Printing result in Windows Photo Viewer is light.
- 48Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 49(Video) Install Ink Cartridges
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.