- 112/01/2021The printer status is Offline or Paused.
- 222/04/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 301/03/2016My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).
- 430/09/2014When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 516/09/2014Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 625/03/2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 703/02/2012When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 826/08/2011The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 924/11/2010The print speed is very slow when I use XML Paper Specification Printer Driver.
- 1024/11/2010When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very different from the original draft.
- 1105/10/2010Im using Mac OS X 10.2-10.4 and the Brother machine does not appear in the Print Center or Setup Utility.
- 1216/04/2007I cannot remove red-eye.
- 1313/04/2006When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 1409/12/2005When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.