MFC-J415W

FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot remove red-eye.

There are some cases when red-eye may not be removed.

  • When the face is too small.
  • When the face is turning too far up, down, left or right.
  • When you try to remove red-eye off animals.

We recommend you preview your photos on the LCD before you print them.
You can preview photos following the instructions below:

  1. Make sure you have put a memory card or USB Flash memory drive in the correct slot.  Press PhotoCapture button.
  2. Press the up or down arrow keys to select ViewPhoto(s).
  3. Press OK.

  • If your photos are large files there may be a delay before each photo is displayed on the LCD.
  • You can enlarge the view of the image by pressing "*" key. 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-350C, DCP-357C, DCP-385C, DCP-395CN, DCP-560CN, DCP-585CW, DCP-770CW, DCP-J125, DCP-J315W, DCP-J515W, DCP-J715W, MFC-465CN, MFC-490CW, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-680CN, MFC-885CW, MFC-J265W, MFC-J410, MFC-J415W, MFC-J615W, MFC-J6510DW, MFC-J6710DW

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