- 104/06/2019Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 201/08/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 316/02/2016I cannot use ControlCenter3 because it shows nothing after it is launched (Windows).
- 413/10/2015I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 513/10/2015When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 630/09/2014I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 730/01/2014Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 808/05/2013A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 922/04/2009When I scan a multi-page document using the ADF, there is a long delay between scanning the first page and the other pages using Windows 98/Me/NT/2000/XP.
- 1022/04/2009When scanning a letter-size document, the edge of the document is not scanned.
- 1123/03/2007Can I duplex scan, copy or fax a legal size document via the ADF?