MFC-8870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Can I duplex scan, copy or fax a legal size document via the ADF?

The error message "Unable to Scan" appears when document is too long for duplex scanning.

 

  • A 2-sided legal size document will not duplex scan, copy or  fax from the ADF.
  • Please use the scanner glass to scan a 2-sided legal size document.

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If you need further assistance, please contact Brother customer service:

Related Models

MFC-8860DN, MFC-8870DW

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