FAQs & Troubleshooting
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222 Results
- 1Can I print from or scan to an iPhone, iPod Touch or iPad?
- 2I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 3When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
- 4Cannot print after a Windows 10 update (June 2020)
- 5Functions supported in the Windows 7 built-in drivers
- 6I cannot install Brother drivers on Debian 10 (Linux)
- 7Why doesn't the machine answer when receiving a call?
- 8How do I install additional memory?
- 9I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 10Can I print from or scan to an Android™ Smartphone?
- 11I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 12The link icon for Outlook Express is not displayed in PaperPort®.
- 13Can I print from DOS applications?
- 14I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®
- 15Replace the toner cartridge.
- 16What does "MACHINE ERROR XX" mean?
- 17I installed scan-key-tool, but it does not work. (Linux)
- 18When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 19The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 20I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21Check the IP addresses of your PC and the Brother machine
- 22I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close.
- 23When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below.
- 24Scan a document in Mac OS X 10.7.
- 25How do I program the date and time?
- 26When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 27I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print.
- 28I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 29Delete a network scanner entry. (Linux)
- 30I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 31Open the Control Panel (For Windows)
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33Do I need a telephone line to send and receive faxes with my Brother machine?
- 34I can print but cannot scan via network. (For Windows)
- 35Why does the display read "Cover Open"?
- 36While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 37I can't uninstall "PaperPort" from the "START" menu in Windows® 2000.
- 38I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 41Command List of brscan. (Linux)
- 42Important points for specifying the scan area (Linux)
- 43Uninstall Scan-key-tool. (Linux)
- 44How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 45Configure scan settings without administrator privileges (Linux)
- 46To install the printer driver easily using a tool. (Linux)
- 47Firewall port requirements of the Scan Key Tool (Linux)
- 48Windows 10 Support Information
- 49The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 50How to identify your Operating System (OS).