FAQs & Troubleshooting
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MFC-8840D
222 Results
1.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
2.
Pre-Required Procedures (Linux)
3.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
4.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X.
7.
I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
8.
I get the error message Type 1,010 when I am trying to scan into Mac OS® 9
9.
Can I print from or scan to an Android™ Smartphone?
10.
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
11.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
12.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
13.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
14.
Can I confirm that the FAX was sent correctly?
15.
I cannot install Brother drivers on Debian 10 (Linux)
16.
Can I print from or scan to an iPhone, iPod Touch or iPad?
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
19.
Functions supported in the Windows 7 built-in drivers
20.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
21.
I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
24.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
25.
Cannot print after a Windows 10 update (June 2020)
26.
Open "Scanners and Cameras" and Properties.
27.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
28.
The paper is skewed when it's printed.
29.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
30.
The link icon for Outlook Express is not displayed in PaperPort®.