FAQs & Troubleshooting
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310 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2How do I clean white or black spots on printed documents?
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6What is Brother iPrint&Scan?
- 7Scan and save a document in PDF format (Scan to File)
- 8Pre-Required Procedures (Linux)
- 9A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 10Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Can I print from and scan to iPhone, iPod Touch and iPad?
- 13What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14I cannot install Brother drivers on Debian 10 (Linux)
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 17I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 18The printer status is Offline or Paused.
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 21I cannot scan when using SELinux (Security-Enhanced Linux)
- 22Delete print jobs from the print queue.
- 23The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 24Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 25Scan multiple pages into one file instead of each scan being saved as a separate file.
- 26I am using Windows. When I print a document, the printed page is blank. What should I do?
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28ControlCenter3 displays a blank screen at startup (Windows)
- 29Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 32Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 33Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 34When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 35What driver package format is supported by my Linux distribution?
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Set up your Brother machine on a wireless network.
- 38Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 39How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 40The paper is skewed when it's printed.
- 41How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 42Configure and use PC-FAX (CUPS) (Linux)
- 43I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 44Locate files scanned with ControlCenter2 (For Macintosh)
- 45Discover the MAC address of the Brother network card
- 46I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 47Can I use voice mail on the same line as my Brother machine?
- 48Is my machine compatible with Windows Vista™?
- 49When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 50How can I find out the current network configuration?
