FAQs & Troubleshooting
Latest |
277 Results
- 10101/02/2019Uninstall Scan-key-tool. (Linux)
- 10225/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 10325/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 10425/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 10525/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 10625/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 10725/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 10823/01/2019"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 10923/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 11015/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 11130/10/2018When I print photos, the colour quality is not good.
- 11219/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 11320/08/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 11424/07/2018Use the Network Connection Repair Tool (Windows)
- 11510/07/2018I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 11610/07/2018Windows 7 Support Information
- 11701/03/2018Uninstall the drivers (Windows)
- 11828/02/2017When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer.
- 11906/12/2016How do I clear the message "PAPER JAM" from the display?
- 12019/05/2016When I print, the pages are smudged with ink. What should I do?
- 12110/05/2016When I scan a document to a PDF file using ControlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 12210/05/2016Can I use AirPrint with my Brother machine?
- 12322/04/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 12411/03/2016How do I clean the Scanner to improve the copy or fax quality?
- 12501/03/2016My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).
- 12609/02/2016How do I re-install the drivers?
- 12709/02/2016I cannot install / uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 12821/01/2016The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine.
- 12916/11/2015Set up an outgoing message for Fax/Tel Mode.
- 13016/11/2015I cannot make borderless prints.
- 13113/10/2015Do I need a telephone line to send and receive faxes with my Brother machine?
- 13213/10/2015I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 13313/10/2015I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 13413/10/2015I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 13513/10/2015Change the user interface of ControlCenter3
- 13613/10/2015I cannot use the "Modules Update" button on Web BRAdmin.
- 13713/10/2015Scan an image and insert it in a Windows XP application
- 13813/10/2015When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 13913/10/2015I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 14024/09/2015Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 14124/09/2015What does "COMM.ERROR" on the LCD display mean?
- 14224/09/2015I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 14324/09/2015While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 14424/09/2015When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 14511/09/2015Where can I find my Brother machine's serial number?
- 14611/09/2015Scan a document from a Windows Vista application
- 14716/06/2015Set the date and time
- 14810/06/2015Scan a document in Mac OS X 10.7.
- 14909/06/2015I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15009/06/2015The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)