FAQs & Troubleshooting
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110 Results
- 1How to add a new stock from the Seagull driver
- 2How to connect the printer to your computer
- 3How to execute the printer configuration (Self-test) to debug
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5The label is skipped when printing.
- 6The time on the printer is incorrect.
- 7How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 8How to load the Ribbon
- 9How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 10How to load the Media
- 11How to update the firmware
- 12How to transfer the print programs or templates using FBPL commands
- 13(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 14How to adjust the cut position (For Windows)
- 15I cannot install the Windows driver.
- 16I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 17How to install the Mac driver via USB / Wi-Fi® / wired network
- 18Printing the printer configuration (Self-test)
- 19The label wraps around the platen roller when using the cutter.
- 20The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 21How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 22How to update firmware to all printers on the same subnet at the same time
- 23How to install Brother software on a computer not connected to the Internet
- 24How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25The left or right side of the label is not printed correctly.
- 26The printing position of small label is incorrect.
- 27How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 28When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 29BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 30How to open the Devices and Printers window
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 33How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 34How to set the Direct Thermal or Thermal Transfer Print Methods
- 35How to install the Windows driver via Wi-Fi® / wired network
- 36The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 37(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 38My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 39When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 40The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err. / Ribbon End Err".
- 41The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 42How to skip the AUTO.BAS program only one time by directly operating the printer
- 43How to adjust the tear position in BarTender
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 49How do I print vertical text? (P-touch Editor 5.x for Windows)
- 50How do I clean / maintain my printer?