FAQs & Troubleshooting
Popular |
TJ-4120TN
103 Results
1.
The left or right side of the label is not printed correctly.
2.
The time on the printer is incorrect.
3.
How to connect the printer to your computer
4.
The printing position of small label is incorrect.
5.
I cannot install the Windows driver.
6.
I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
7.
How to update the firmware
8.
How to install the Mac driver via USB / Wi-Fi® / wired network
9.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
10.
The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
11.
The power indicator does not light.
12.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err. / Ribbon End Err".
13.
Using the CommTool (for Windows)
14.
Memory full error occurred.
15.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
16.
How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
17.
How do I reset Wi-Fi® setting?
18.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
19.
When printing with the thermal transfer method, the print or cutting position gradually shifts.
20.
I cannot connect my machine to the wireless network.
21.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
22.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
23.
Printing is not possible.
24.
How to set the Direct Thermal or Thermal Transfer Print Methods
25.
How to install the Windows driver via Wi-Fi® / wired network
26.
How to reset the printer settings by directly operating the printer
27.
Where can I find the printer's network settings, such as IP address?
28.
How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
29.
The label wraps around the platen roller when using the cutter.
30.
How to execute the printer configuration (Self-test) to debug