FAQs & Troubleshooting
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109 Results
- 1I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 2The left or right side of the label is not printed correctly.
- 3How to connect the printer to your computer
- 4The label is skipped when printing.
- 5Printing is not possible.
- 6How to set the Direct Thermal or Thermal Transfer Print Methods
- 7The printing position of small label is incorrect.
- 8How to adjust the cut position (For Windows)
- 9Printing the printer configuration (Self-test)
- 10How to skip the AUTO.BAS program only one time by directly operating the printer
- 11How to add a new stock from the Seagull driver
- 12I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 15How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 16How to change the printer code page
- 17BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 18When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 19How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 20How to adjust the print position with the BPM (Brother Printer Management Tool)
- 21Memory full error occurred.
- 22The print quality is poor.
- 23How to execute the printer configuration (Self-test) to debug
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 25When I print a long label or many labels continuously, printing stops suddenly before finishing.
- 26How to install the Windows driver via Wi-Fi® / wired network
- 27How to download the BMP file into your printer by the BPM (Brother Printer Management Tool)
- 28How to load the Media
- 29Printed barcodes cannot be read.
- 30How to change the speed and density in BarTender
- 31How to load the Ribbon
- 32Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 33How do I reset Wi-Fi® setting?
- 34How to install the Windows driver via Wi-Fi® / wired network
- 35How to adjust the tear position in BarTender
- 36The time on the printer is incorrect.
- 37The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err. / Ribbon End Err".
- 38How to update the firmware
- 39Unnecessary data such as ASCII data are printed.
- 40I cannot install the Windows driver.
- 41How to install the Mac driver via USB / Wi-Fi® / wired network
- 42The label wraps around the platen roller when using the cutter.
- 43(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How to transfer the print programs or templates using FBPL commands
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 47(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 48I cannot print barcodes correctly using BarTender.
- 49How to get an alert log file using the BPM (Brother Printer Management Tool)
- 50How to set up the printer