FAQs & Troubleshooting
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152 Results
- 1How to set the Cutter
- 2What is the default User ID and Password for BRAdmin Light or Professional?
- 3How do I clean my printer?
- 4How do I transfer label or slip templates?
- 5The Printer Setting Tool does not start.
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9I cannot print after updating the firmware or font data.
- 10When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 11How to set the Peeler
- 12I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13The power button does not light up.
- 14What Android™ mobile application can I use?
- 15"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 16How do I install/change the RD roll?
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 19When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 20Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 21How to use the Paper Size Setup (for Windows)
- 22How to identify the printer's firmware version
- 23How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 25How to set the Platen Roller
- 26Where can I find my Brother printer's serial number?
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29The media cannot be fed to the beginning of a label.
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32The driver installation finished successfully but I cannot print. (Linux)
- 33Which interface can I use?
- 34My printer does not start to print the next label after printing a label.
- 35My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 36I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux)
- 37The barcode on a printed PDF file cannot be read.
- 38How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 39Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 40How do I switch to and use the mass storage mode?
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 42How to identify your Operating System (OS) for Windows or Mac
- 43How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45How to insert the Label Support
- 46How do I transfer label templates with P-touch Transfer Express?
- 47How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 48A security warning appears when accessing Web Based Management via HTTPS.
- 49Install BRAdmin Professional 3
- 50The print result does not improve even if I adjust the print density.