FAQs & Troubleshooting
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164 Results
- 1How to set the Cutter
- 2What Android™ mobile application can I use?
- 3What is the default User ID and Password for BRAdmin Light or Professional?
- 4How can I reset the printer?
- 5How do I transfer label or slip templates?
- 6Installing a CA certificate
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8How do I install/change the RD roll?
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10How do I reset network settings?
- 11How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12Which interface can I use?
- 13Where can I find my Brother printer's serial number?
- 14How do I clean my printer?
- 15How do I switch to and use the mass storage mode?
- 16How to identify your Operating System (OS) for Windows or Mac
- 17When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21Using the Communication settings (for Windows)
- 22Using the Printer Setting Tool (for Windows)
- 23Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25How to open the Devices and Printers window
- 26Using Web Based Management
- 27How to identify the printer's firmware version
- 28How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 29Can I directly operate my printer from a self-developed application software and print a label?
- 30Printing is not possible. (USB connection)
- 31(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33Using the Device Settings (for Windows)
- 34How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37What is the Label List? (P-touch Editor 5.x for Windows)
- 38How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 39Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41Creating a label with GIMP (Linux)
- 42Creating a label with OpenOffice (Linux)
- 43Can I print out the printer settings?
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 46(Video) When I print many continuous labels, part of the label data is printed twice.
- 47When I print many continuous labels, part of the label data is printed twice.
- 48How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 49My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 50The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)