FAQs & Troubleshooting
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205 Results
- 1How do I reset network setting?
- 2The QL-series printer does not print or a printing error is received.
- 3When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 4I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5How do I install the software from the CD-ROM? (for Windows)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7The paper settings specified from the server computer are not reflected on the client computer.
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 10How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 11What are the cleaning sheets for? When do I use them?
- 12(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13What iOS mobile application can I use?
- 14Printing is not possible. (USB connection)
- 15How do I install/change the label roll?
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17(Video) When I print many continuous labels, part of the label data is printed twice.
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19Where can I find my Brother printer's serial number?
- 20Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 21Can I use the app with my iPad? (iPrint&Label)
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 25Labels are jammed in the machine or are not ejected correctly after printing.
- 26The power button does not light up.
- 27Creating a label with GIMP (Linux)
- 28(Video) Small characters or thin lines are printed faintly.
- 29"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30How to delete the registry information and files related to the printer driver
- 31(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32The driver downloaded from the website cannot be installed.
- 33(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 34When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 35Where can I download the latest P-touch Editor for Mac?
- 36How can I install the printer driver only? (for Windows)
- 37My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 38I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 39Small characters or thin lines are printed faintly.
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 43What Android™ mobile application can I use?
- 44P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 45Where can I download Brother iPrint&Label? (iPrint&Label)
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 48Which interface cable can I use?
- 49How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 50How to use Excel data to print labels (P-touch Editor 5.x for Windows)