FAQs & Troubleshooting
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180 Results
- 1Replace Drum
- 2What is the recommended paper?
- 3Replace Toner
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Can I print from and scan to iPhone, iPod Touch and iPad?
- 6Load paper in the paper tray
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Jam 2-sided
- 10Jam Inside
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 13Jam MP Tray
- 14Reset the print server to the default factory settings.
- 15Install the optional lower tray
- 16Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 17Carry out calibration to improve the colour density
- 18Print the Network Configuration Report.
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Can I print from or scan to Android™ Smartphone?
- 22Replace Laser
- 23Jam Rear
- 24Print both sides of paper or a booklet automatically
- 25Add your Brother machine with AirPrint (macOS)
- 26Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 27Adjust colour settings by using the custom setting in the printer driver
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29Drum !
- 30Replace Belt
- 31Replace WT Box
- 32Jam Tray / Jam Tray 1 / Jam Tray 2
- 33Print on envelopes, labels or thick paper from the Manual feed slot
- 34Replace Fuser
- 35Turn the Toner Save Mode on or off.
- 36I cannot print using my Brother machine on a wireless network (Windows)
- 37The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 38Enable the Brother machine's network interface.
- 39The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 42I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 43Cooling Down
- 44What driver package format is supported by my Linux distribution?
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Delete print jobs from the print queue.
- 48I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 49What is Brother iPrint&Scan?
- 50Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?