FAQs & Troubleshooting
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HL-L8350CDW
180 Results
1.
Download a file from the "Downloads" section and save it to Windows 8 computer.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Replace Drum
4.
Replace Toner
5.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
6.
What is Brother iPrint&Scan?
7.
Toner Low
8.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
Can I print from and scan to iPhone, iPod Touch and iPad?
11.
Load paper in the paper tray
12.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
13.
Can I print from or scan to Android™ Smartphone?
14.
Drum End Soon
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
Change the printer driver settings (Windows / macOS)
20.
Reset the print server to the default factory settings.
21.
What is the recommended paper?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
The printer status is Offline or Paused.
24.
Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
25.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
26.
I cannot print using my Brother machine on a wireless network (Mac)
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Jam Tray / Jam Tray 1 / Jam Tray 2
29.
What kind of memory can I use?
30.
Install the optional lower tray