FAQs & Troubleshooting
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222 Results
- 1What is the default password for my Brother machine?
- 2Print using only the black ink cartridge when the colour cartridges have run out
- 3Prevent Smudged Printouts and Paper Jams (Windows®)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6High Temperature
- 7Low Temperature
- 8Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 9Protect your Brother machine against unauthorised access over the network
- 10What is Brother iPrint&Scan?
- 11Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 12I cannot print on a wireless (Wi-Fi) network (Windows)
- 13The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 14Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16(Video) Set up your Brother machine
- 17(Video) Load A4/Letter paper
- 18Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 19Change the printer driver settings (Windows / macOS)
- 20Ink Low
- 21Paper Size Mismatch
- 22Replace Ink
- 23What is the recommended paper?
- 24Cannot print after a Windows 10 update (June 2020)
- 25The driver installation finished successfully but I cannot print. (Linux)
- 26Set up your Brother machine on a wireless network.
- 27Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 28Sleep
- 29Enable the Brother machine's network interface.
- 30Check the firmware version.
- 31Paper Tray not detected / Paper Tray #1 not detected / Paper Tray #2 not detected / Paper Tray #3 not detected
- 32Cannot Detect Ink Volume
- 33Printing / Scanning with a mobile device
- 34Print a web page from iPrint&Scan when using an Android™ mobile device.
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36Reduce Printing Noise
- 37I cannot make borderless prints.
- 38What is Brother Web Connect (Web icon)?
- 39Cannot Detect
- 40Cover is Open
- 41Clean the Paper Feed Rollers
- 42I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Prevent Smudged Printouts and Paper Jams (Mac)
- 45Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 46Correct the Paper Feed to Clear Vertical Lines
- 47Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 48Print as a Poster (Windows®)
- 49Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 50Install Inbox Ink