FAQs & Troubleshooting
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HL-J6000DW
221 Results
1.
(Video) Load A4/Letter paper
2.
(Video) Load A3/Ledger paper
3.
What is the default password for my Brother machine?
4.
(Video) Install Ink Cartridges
5.
Wireless (Wi-Fi) setup video guide for computers and mobile devices
6.
(Video) Set up your Brother machine
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
(Video) Unpack your Brother machine
9.
(Video) Update the Driver or Firmware for your Brother machine
10.
Prevent Smudged Printouts and Paper Jams (Mac)
11.
(Video) Connect telephone line and power cords
12.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
13.
Load Photo Paper in Paper Tray #1
14.
Replace Ink
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
17.
Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
18.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
19.
Paper Jam
20.
Create a Certificate Signing Request (CSR)
21.
Discover the MAC address of the Brother network card
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
24.
Load Paper in the Multi-purpose Tray (MP Tray)
25.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.
26.
Print using only the black ink cartridge when the colour cartridges have run out
27.
Send an Email Securely Using SSL/TLS
28.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
29.
Print the WLAN Report
30.
Cover is Open