FAQs & Troubleshooting
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160 Results
- 1Size Error DX
- 2Manual Feed
- 3When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 4Replace PF Kit xx
- 5Replace Laser
- 6Jam Tray 1 or Jam Tray 2
- 7What do the LED indications mean?
- 8Replace Drum
- 9Replace Toner
- 10The print speed is slow.
- 11I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 12No Toner
- 13Print on labels and envelopes from the MP tray.
- 14Reduce printing noise.
- 15The printer status is Offline or Paused.
- 16Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 17Drum Error (Drum!)
- 18Jam Inside
- 19I am unable to print from a client PC to a printer on a print server. (Linux)
- 20Print a Printer Settings page.
- 21When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 22Where do I find manuals for my Brother machine?
- 23The downloaded driver's name is different from my machine's name. (Linux)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Delete print jobs from the print queue.
- 26Change the printer driver settings (Windows / macOS)
- 27The paper is curled
- 28What kind of paper can I use?
- 29Curled or wavy
- 30Wrinkles or creases
- 31White lines, bands or ribbing across the page
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33Can I print from DOS applications?
- 34What can happen if the wrong paper is used in your machine.
- 35What is the recommended paper?
- 36Ghost
- 37"Offline" appears on the Status Monitor.
- 38Jam MP Tray
- 39Adjust the Brother machine's Sleep Time setting
- 40Replace Fuser
- 41I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 42To install the printer driver easily using a tool. (Linux)
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44Install the built-in drivers (For Windows 8 and Windows 10)
- 45I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47Duplex Disabled
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 49When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very different from the original draft.
- 50Cover is Open