FAQs & Troubleshooting
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160 Results
- 51I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 52I cannot print from my computer via USB.
- 53I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 54TONER LOW
- 55How can I change the printer settings?
- 56Drum End Soon
- 57Toner specks
- 58White lines across the page
- 59Can I print from DOS applications?
- 60When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 61Print on labels and envelopes from the MP tray.
- 62Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 63Windows 10 Support Information
- 64"Offline" appears on the Status Monitor.
- 65I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 66Is my Brother machine compatible with third party print servers?
- 67Print both sides of paper manually (For Macintosh)
- 68Cancel print jobs using the machine's control panel.
- 69Where do I find manuals for my Brother machine?
- 70I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 71Open the Status Monitor
- 72I cannot find some option in the Printing preferences. (For Windows)
- 73The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 74Supported models of Universal Printer Driver for PCL
- 75Fuser Error or Self-Diagnostic
- 76Cartridge Error
- 77Drum Stop
- 78No Paper
- 79Smudges on printed pages (Poor fixing)
- 80When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 81Out of Memory
- 82Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 83Printable area
- 84Cannot print after a Windows 10 update (June 2020)
- 85Paper size settings are unavailable when I print from OpenOffice (Linux)
- 86My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 87I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 88I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 89All print jobs are aborted and nothing is printed. (Linux)
- 90Open the Control Panel (For Windows)
- 91A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 92I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 93The print speed is very slow when I use XML Paper Specification Printer Driver.
- 94When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very different from the original draft.
- 95When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 96When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 97In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 98Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 99Can I buy any MICR toner?
- 100Uninstall the Brother Software and Drivers (Windows)