FAQs & Troubleshooting
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205 Results
- 1How can I change the printer settings?
- 2The printer status is Offline or Paused.
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 5Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8How to identify your Operating System (OS).
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Protect your Brother machine against unauthorised access over the network
- 11Delete print jobs from the print queue.
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly.
- 15I cannot install Brother drivers on Debian 10 (Linux)
- 16I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 17The paper is skewed when it's printed.
- 18Can the network printer be setup both wired and wireless at the same time?
- 19How can I clean the corona wire of the drum unit?
- 20How do I factory reset the print server?
- 21How can I clean the inside of the printer?
- 22Use the Universal Printer Driver for PCL
- 23Important points you need to confirm before configuring your Brother machine for a wireless network.
- 24The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 25What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*) or AOSS™?
- 26What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 27How do I install the Optional Tray Unit?
- 28What is the recommended paper?
- 29Replace the toner cartridge
- 30Print on labels and envelopes from the MP tray.
- 31I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33What driver package format is supported by my Linux distribution?
- 34Cannot print after a Windows 10 update (June 2020)
- 35The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 36I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 37All print jobs are aborted and nothing is printed. (Linux)
- 38To install the printer driver easily using a tool. (Linux)
- 39Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 40Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 41I cannot connect my machine to the wireless network.
- 42Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 44What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 45I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 46My Brother machine misfeeds paper.
- 47In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 48Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 49Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 50I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)