HL-5370DW

FAQs & Troubleshooting

FAQs & Troubleshooting

I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly.

When wireless network connection is unstable and the APIPA protocol is enabled, you might experience this difficulty. Please set the BOOT method back to AUTO and disable the APIPA protocol by one of the following ways.


<Using Web Based Management>

  1. Type http://IP address on the machine/ into your web browser.
  2. Make sure that your machine name is shown at the upper left.
  1. Click on Network configuration at the top of the page.
  2. You will be prompted for the administrator user name and password. Enter this information and click OK. (NOTE: Default user name is "admin", and the default password is "access".)
  3. Click on the Wireless tab.
  4. Click on the Configure TCP/IP.
  5. Select AUTO at the Boot Method and uncheck Enable APIPA.
  1. Click Submit.

 

<Using BRAdmin Professional for Windows Users>

  1. Select Start => All Programs => Brother Administrator Utilities => Brother BRAdmin Professional 3 => BRAdmin Professional 3 to start the BRAdmin Professional utility.
  2. Select the print server which you want to configure.
  3. Choose Configure Device from the Control menu.
  4. You will be prompted for the password. Enter the password and click OK. (NOTE: Default password is "access".)
  5. Click on the Network Configuration tab and click on the TCP/IP.


  6. Click on the Boot Method and select Auto.


  7. Click on the APIPA and select OFF.


  8. Click OK.

    If your question was not answered, have you checked other FAQs?

    Have you checked the manuals?

    If you need further assistance, please contact Brother customer service:

    Related Models

    HL-2135W, HL-2270DW, HL-5370DW

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