FAQs & Troubleshooting
Popular |
136 Results
- 1Replace the drum unit.
- 2How do I install the Optional Tray Unit?
- 3Print on labels and envelopes from the MP tray.
- 4How do I clear Jam Rear/ Duplex?
- 5What do the LED indications mean?
- 6Can I use AirPrint with my Brother machine?
- 7Can I print from or scan to an Android™ Smartphone?
- 8What are the expected yields of the consumables?
- 9The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12How can I clean the inside of the printer?
- 13Change the printer driver settings (Windows / macOS)
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Print command (LPR) (Linux)
- 16Windows 10 Support Information
- 17Delete print jobs from the print queue.
- 18How can I change the printer settings?
- 19How do I print a Test page?
- 20What kind of memory can I use?
- 21How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 22What is the recommended paper?
- 23How do I clear paper jams?
- 24I want to print using CUPS while keeping SELinux enabled. (Linux)
- 25How to identify your Operating System (OS).
- 26I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 29Black toner marks appear across the page.
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31What can happen if the wrong paper is used in your machine.
- 32What is the unprintable area per page?
- 33Print on both sides of the paper.
- 34How do I install additional memory?
- 35To install the printer driver easily using a tool. (Linux)
- 36What driver package format is supported by my Linux distribution?
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Open the Control Panel (For Windows)
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41What is the difference between the toner cartridge and the drum unit?
- 42The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 43The paper is skewed when it's printed.
- 44How do I clean the paper pick-up roller?
- 45The printer prints unexpectedly or it prints garbage.
- 46Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 47Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 48How do I clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside?
- 49Printouts (envelopes) have creases.
- 50What is the best printer driver to use-the PCL or BR-Script driver?