FAQs & Troubleshooting
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HL-5340D
136 Results
1.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
2.
How do I clear Jam Rear/ Duplex?
3.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
4.
Print on labels and envelopes from the MP tray.
5.
Replace the drum unit.
6.
How do I install the Optional Tray Unit?
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
How to identify your Operating System (OS).
9.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
12.
What is a "Generic PCL Driver"?
13.
Printouts (envelopes) have creases.
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
Can I print from DOS applications?
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
Can I print from or scan to an Android™ Smartphone?
19.
How can I change the printer settings?
20.
What do the LED indications mean?
21.
I cannot print from my computer via USB.
22.
Delete print jobs from the print queue.
23.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
24.
Black spots appear all over the page. (poor fixing)
25.
The printer prints unexpectedly or it prints garbage.
26.
What kind of paper can I use?
27.
Printouts have wrinkles or creases.
28.
Can I use non-Brother or third party supplies with the Brother machine?
29.
Can I buy any MICR toner?
30.
Replace the toner cartridge