FAQs & Troubleshooting
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127 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5What driver package format is supported by my Linux distribution?
- 6What kind of paper can I use?
- 7Printouts have a curl or wave.
- 8Cannot print after a Windows 10 update (June 2020)
- 9The paper is skewed when it's printed.
- 10The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 11What is a "Generic PCL Driver"?
- 12What kind of memory can I use?
- 13Printouts (envelopes) have creases.
- 14How to identify your Operating System (OS).
- 15Install the built-in drivers (For Windows 8 and Windows 10)
- 16Replace the drum unit
- 17Print on both sides of the paper.
- 18Can I print from or scan to an Android™ Smartphone?
- 19I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21What can happen if the wrong paper is used in your machine.
- 22I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 23Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 24Windows 10 Support Information
- 25Check the firmware version.
- 26Change the printer driver settings (Windows / macOS)
- 27The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 28Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 29The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 30White lines appear across the page.
- 31Can I print from DOS applications?
- 32What is the unprintable area per page?
- 33What is the recommended paper?
- 34How do I install additional memory?
- 35The printed letters are slanted, positioned incorrectly.
- 36My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 37I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 38What is the difference between the toner cartridge and the drum unit?
- 39Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 40Windows 7 Support Information
- 41How do I print a list of the internal fonts?
- 42How do I print a printer settings page?
- 43Uninstall the drivers. (Mac OS X 10.5)
- 44Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 45What do the LED indications mean?
- 46Can I buy any MICR toner?
- 47Replace the toner cartridge
- 48I cannot install Brother drivers on Debian 10 (Linux)
- 49Paper size settings are unavailable when I print from OpenOffice (Linux)
- 50The downloaded driver's name is different from my machine's name. (Linux)