FAQs & Troubleshooting
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HL-5240L
129 Results
1.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
2.
I cannot install Brother drivers on Debian 10 (Linux)
3.
What driver package format is supported by my Linux distribution?
4.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
5.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
6.
I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
7.
The printer status is Offline or Paused.
8.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
9.
Windows 10 Support Information
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
12.
Uninstall printer drivers (Linux)
13.
How to identify your Operating System (OS).
14.
Can I print from or scan to an iPhone, iPod Touch or iPad?
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
The paper is skewed when it's printed.
17.
Printouts (envelopes) have creases.
18.
Can I use non-Brother or third party supplies with the Brother machine?
19.
Can I print from DOS applications?
20.
Print on both sides of the paper.
21.
The printed letters are slanted, positioned incorrectly.
22.
To install the printer driver easily using a tool. (Linux)
23.
Pre-Required Procedures (Linux)
24.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
25.
Large characters are printed incorrectly. (Linux)
26.
The driver installation finished successfully but I cannot print. (Linux)
27.
All print jobs are aborted and nothing is printed. (Linux)
28.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
29.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
30.
Check the firmware version.