FAQs & Troubleshooting
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HL-5240L
127 Results
1.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
2.
Cannot print after a Windows 10 update (June 2020)
3.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
4.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
5.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
6.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
7.
I cannot install Brother drivers on Debian 10 (Linux)
8.
The printer prints unexpectedly or it prints garbage.
9.
What kind of paper can I use?
10.
What driver package format is supported by my Linux distribution?
11.
The paper is skewed when it's printed.
12.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'.
13.
Printouts have a curl or wave.
14.
What can happen if the wrong paper is used in your machine.
15.
How to identify your Operating System (OS).
16.
Can I print from or scan to an Android™ Smartphone?
17.
Change the printer driver settings (Windows / macOS)
18.
Can I use non-Brother or third party supplies with the Brother machine?
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
Delete print jobs from the print queue.
21.
Install the built-in drivers (For Windows 8 and Windows 10)
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
Printouts have wrinkles or creases.
24.
The printed letters are slanted, positioned incorrectly.
25.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
26.
The printer status is Offline or Paused.
27.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
28.
What is a "Generic PCL Driver"?
29.
Can I print from DOS applications?
30.
What is the unprintable area per page?