FAQs & Troubleshooting
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139 Results
- 51Can I print from DOS applications?
- 52Can I print using the IPP protocol on Windows XP?
- 53What is the recommended paper?
- 54White spots appear in areas of dense black printing.
- 55I want to print using CUPS while keeping SELinux enabled. (Linux)
- 56Pre-Required Procedures (Linux)
- 57Windows 10 Support Information
- 58Install the built-in drivers (For Windows 8 and Windows 10)
- 59I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 60I cannot print from my computer via USB.
- 61I updated Web BRAdmin and now I cannot enable the logging function.
- 62I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 63All the lights are flashing together.
- 64An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 65Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 66Why does the Drum LED blink ?
- 67Printouts have toner specks.
- 68How can I clean the inside of the printer?
- 69I'm using Mac OS 8.6-9.2. How can I uninstall the drivers?
- 70White lines appear down the page.
- 71Lines appears across the page.
- 72How can I clean the corona wire of the drum unit?
- 73Replace the toner cartridge.
- 74I cannot install the driver when using the Driver Install Tool. (Linux)
- 75I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 76Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 77I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 78I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 81Download a file from the "Downloads" section and save it to Windows 8 computer.
- 82How to identify your Operating System (OS).
- 83When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 84Can I print from or scan to an Android™ Smartphone?
- 85I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 86Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 87Windows 7 Support Information
- 88The paper is skewed when it's printed.
- 89I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 90Where can I download a driver for my machine?
- 91In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 92When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 93The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 94Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 95What kind of memory can I use?
- 96When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 97Printouts have wrinkles or creases.
- 98Black toner marks appear across the page.
- 99I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 100What do the LED indications mean?