FAQs & Troubleshooting
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183 Results
- 1How do I replace the fuser unit?
- 2What are Windows ICM profiles?
- 3"JAM E1/E2" error appears on the LCD.
- 4Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 5How do I change the colour mode from a Windows PC?
- 6How to use the Network Printer Driver Wizard Software
- 7What is the optional Compact Flash Card used for and how do I install it?
- 8How do I change the colour mode from a Windows PC
- 9I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 10What driver package format is supported by my Linux distribution?
- 11The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 12How to identify your Operating System (OS).
- 13I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14Functions supported in the Windows 7 built-in drivers
- 15My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 16White spots appear.
- 17Delete print jobs from the print queue.
- 18The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 19Change the printer driver settings (Windows / macOS)
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21The printer status is Offline or Paused.
- 22The colour of printouts are not what I expected.
- 23How do I clean the printer to improve the print quality and reduce the risk of paper jams?
- 24What kind of envelopes should I avoid?
- 25An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 26My printouts have wrinkles or creases.
- 27White lines, bands or ribbing appear across the page.
- 28I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 29When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 30What is the BRAdmin Professional software used for?
- 31How do I print on envelopes?
- 32Vertical black lines or streaks appear on the printout.
- 33I want to recalibrate the colors on my printer, how do I do this?
- 34How do I replace the transfer roller?
- 35The colour around the edge of my printing is incorrect.
- 36I cannot install Brother drivers on Debian 10 (Linux)
- 37Large characters are printed incorrectly. (Linux)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41What are the difference between the PCL Driver and the BR-Script driver?
- 42What kind of labels and transparencies can I use?
- 43The printer prints unexpectedly or it prints incorrect characters.
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45"JAM D" or "JAM E2" error appears on the LCD.
- 46What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 47How do I install additional memory?
- 48Print command (LPR) (Linux)
- 49When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 50I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)