FAQs & Troubleshooting
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162 Results
- 1Jam Tray 1
- 2The printer prints unexpectedly or it prints random data
- 3Print a Test page
- 4I'm having a problem with the print quality.
- 5The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 6Delete print jobs from the print queue.
- 7Carry out calibration to improve the colour density
- 8I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 9The printer status is Offline or Paused.
- 10What is the printable area per page?
- 11I cannot install Brother drivers on Debian 10 (Linux)
- 12Change the printer driver settings (Windows / macOS)
- 13The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 14Can I use AirPrint with my Brother machine?
- 15Turn the Toner Save Mode on or off
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17No Paper
- 18How do I clean the Drum Unit?
- 19Drums End Soon/ Drum End Soon(X)
- 20How do I replace the Waste toner box?
- 21What driver package format is supported by my Linux distribution?
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23Can I print from or scan to an iPhone, iPod Touch or iPad?
- 24Adjust colour settings by using the custom setting in the printer driver
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26Drum Error (Drum!)
- 27Can I print from DOS applications? What printer driver emulation can be used?
- 28What can happen if the wrong paper is used in your machine.
- 29How do I clean the LED head?
- 30Replace Drum
- 31Cannot print after a Windows 10 update (June 2020)
- 32I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 33The paper is skewed when it's printed.
- 34Print on plain paper or bond paper from the Manual feed slot
- 35I cannot print from my computer via USB.
- 36I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39WT Box End Soon
- 40I cannot print from my computer via network. (For Windows)
- 41No Waste Toner
- 42The colour of printouts are not what I expected.
- 43I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 44What kind of paper can I use?
- 45I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 46My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 47Print on envelopes, labels or thick paper from the Manual feed slot
- 48The driver installation finished successfully but I cannot print. (Linux)
- 49"Offline" appears on the Status Monitor.
- 50The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)