FAQs & Troubleshooting
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188 Results
- 1Printer does not recognize the HDD/Compact Flash.
- 2What is 'Secure Printing' and how do I use it? (for Windows users)
- 3How do I install the CompactFlash Card?
- 4My machine does not print anything.
- 5How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 6How do I install additional memory? (DIMM)
- 7The printer does not print on envelopes correctly.
- 8What kind of paper can I use?
- 9I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Cannot print after a Windows 10 update (June 2020)
- 12The printer status is Offline or Paused.
- 13What kind of labels and transparencies can I use?
- 14How to setup the Printer RAMDISK.
- 15White spots appear in areas of dense black printing.
- 16When printing with monochrome laser printer, the print position shifts. (Linux)
- 17Can I print from or scan to an Android™ Smartphone?
- 18Functions supported in the Windows 7 built-in drivers
- 19How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 20I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 21JAM INSIDE
- 22How do I install the Duplex Unit? (DX-4000 or DX-7000)
- 23When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 24What is the best possible print quality from a Macintosh PC
- 25How do I use the Quick Print Setup Utility?
- 26An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 27How do I clean the inside of the printer?
- 28My text prints like a mirror image when I print from some applications, using Windows 2000/XP.
- 29Replace the toner cartridge.
- 30What driver package format is supported by my Linux distribution?
- 31I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 32What is Network Shared printing?
- 33Can I print from or scan to an iPhone, iPod Touch or iPad?
- 34I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 35I cannot print from my computer via network (for Macintosh).
- 36Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 37What kind of paper should I avoid?
- 38What kind of envelopes should I avoid?
- 39What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 40JAM MAILBOX
- 41What do the Maintenance Messages displayed on the Control Panel mean?
- 42Selecting the best possible print quality from a Windows PC
- 43Can my printer send me an e-mail if there is a problem?
- 44How can I enable/disable the Quick Print Setup Utility?
- 45My paper is curled and the output tray does not hold as many pages as it should.
- 46I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 47The error JAM REAR appears on my LCD.
- 48What is a file server based network and do Brother printers work in that type of environment?
- 49What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 50Printouts have toner specks.