FAQs & Troubleshooting
Popular |
178 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2Can my printer send me an e-mail if there is a problem?
- 3What is 'Secure Printing' and how do I use it? (for Windows users)
- 4Printer does not recognize the HDD/Compact Flash.
- 5What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 6An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 9My machine does not print anything.
- 10Can I print from DOS applications?
- 11I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 12Can I print from or scan to an Android™ Smartphone?
- 13What is the BRAdmin Professional software used for?
- 14How do I install additional memory? (DIMM)
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16I cannot install Brother drivers on Debian 10 (Linux)
- 17Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18What kind of paper should I avoid?
- 19What kind of envelopes should I avoid?
- 20What kind of USB cable should I use?
- 21Can I print using the IPP protocol on Windows XP?
- 22When trying to print from Mac OS X the print queue is stopped.
- 23Cannot print after a Windows 10 update (June 2020)
- 24What is a "Generic PCL Driver"?
- 25What kind of paper can I use?
- 26JAM TRAY (Inside the Paper Tray)
- 27Can I use non-Brother or third party supplies with the Brother machine?
- 28How do I install the CompactFlash Card?
- 29What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 30How do I install the Lower Tray Unit? (LT-4000 or LT-7000)
- 31Can I print from or scan to an iPhone, iPod Touch or iPad?
- 32How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 33How do I install the Lower Mailbox Unit? (MX-4100)
- 34How do I monitor the status of the printer?
- 35I cannot print from Mac OS X.
- 36I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 37What kind of memory can I use?
- 38Printouts have wrinkles or creases.
- 39How do I install the Duplex Unit? (DX-4000 or DX-7000)
- 40What can happen if the wrong paper is used in your machine.
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 43How do I clean the inside of the printer?
- 44When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 45Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47The printer does not load paper.
- 48Printouts have toner specks.
- 49Print command (LPR) (Linux)
- 50The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.