FAQs & Troubleshooting
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188 Results
- 51The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 52Printouts have wrinkles or creases.
- 53What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 54When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 55My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 56The printed letters are slanted, positioned incorrectly.
- 57What is Network Shared printing?
- 58Black spots appear all over the page. (poor fixing)
- 59White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 60Can I buy any MICR toner?
- 61Paper size settings are unavailable when I print from OpenOffice (Linux)
- 62The downloaded driver's name is different from my machine's name. (Linux)
- 63The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 64I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 65I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 66I want to print using CUPS while keeping SELinux enabled. (Linux)
- 67Uninstall printer drivers (Linux)
- 68Windows 10 Support Information
- 69I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 70A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 71I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 72I cannot print from my computer via USB.
- 73I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 74I cannot print from my computer via network (for Macintosh).
- 75The printer status is Offline or Paused.
- 76I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 77The printer does not print on envelopes correctly.
- 78JAM MAILBOX
- 79An error message "IGNORE DATA" appears on the printer LCD.
- 80I cannot print from Mac OS X.
- 81What kind of USB cable should I use?
- 82Black spots appear at regular intervals down the page.
- 83The error JAM REAR appears on my LCD.
- 84How can I change the IP address?
- 85I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 86Can I print from DOS applications?
- 87What can happen if the wrong paper is used in your machine.
- 88How do I factory reset the Network Interface Card (NIC)?
- 89What is the BRAdmin Professional software used for?
- 90Replace the toner cartridge.
- 91I cannot install the driver when using the Driver Install Tool. (Linux)
- 92Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 93Print command (LPR) (Linux)
- 94All print jobs are aborted and nothing is printed. (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 97The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 98I cannot print from my computer via network. (For Windows)
- 99Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 100Where can I download a driver for my machine?