FAQs & Troubleshooting
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190 Results
- 1The printer status is Offline or Paused.
- 2REPLACE DRUM
- 3Print on labels and envelopes from the manual feed slot.
- 4Can I print from or scan to Android™ Smartphone?
- 5REPLACE TONER
- 6Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 7MANUAL FEED
- 8"Offline" appears on the Status Monitor.
- 9Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 11Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Can I print from and scan to iPhone, iPod Touch and iPad?
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17NO PAPER T1
- 18JAM REAR
- 19I cannot install Brother drivers on Debian 10 (Linux)
- 20What driver package format is supported by my Linux distribution?
- 21Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Print a web page from iPrint&Scan when using an Android™ mobile device.
- 23My paper is curled
- 24What can happen if the wrong paper is used in your machine.
- 25Clean the Drum Unit.
- 26How do I print a printer settings page?
- 27JAM DUPLEX
- 28JAM INSIDE
- 29What do the LED indications mean?
- 30Reset the print server to the default factory settings
- 31What is Brother iPrint&Scan?
- 32How to identify your Operating System (OS).
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 35How do I clear paper jams.
- 36I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 37I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 38I want to print using CUPS while keeping SELinux enabled. (Linux)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Verify the Brother machine is connected to the Wired Network (For Windows)
- 42Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 43Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 46I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48CARTRIDGE ERROR
- 49Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 50I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".