FAQs & Troubleshooting
Latest |
197 Results
- 113/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 214/12/2023Discover the MAC address of the Brother network card
- 313/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 412/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 521/06/2023Delete print jobs from the print queue.
- 619/05/2023Verify the Brother machine is connected to the Wireless Network (For Macintosh)
- 719/05/2023I cannot print from my computer via USB.
- 812/05/2023I cannot print from my computer via network. (For Macintosh)
- 926/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1026/04/2023Change the printer driver settings (Windows / macOS)
- 1126/04/2023Open the Status Monitor
- 1219/04/2023The printer status is Offline or Paused.
- 1319/04/2023"Offline" appears on the Status Monitor.
- 1415/03/2023Verify the Brother machine is connected to the Wireless Network (For Windows)
- 1515/03/2023Verify the Brother machine is connected to the Wired Network (For Windows)
- 1615/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 1715/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1811/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 1926/12/2022How to identify your Operating System (OS).
- 2021/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2109/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2209/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2309/11/2022What is the default node name of the Brother Print Server?
- 2409/11/2022Can I print from DOS applications?
- 2512/10/2022I am using Windows Vista 64 bit. I cannot print from the printer in a network-shared environment. What can I do?
- 2612/10/2022I am using Windows. When I print a document, the printed page is blank. What should I do?
- 2715/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2815/09/2022I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 2915/09/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 3016/08/2022What is the difference between the toner cartridge and the drum unit?
- 3116/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3228/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 3328/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3428/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3527/07/2022Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 3627/07/2022Replace the drum unit.
- 3727/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3815/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3912/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4014/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4128/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4228/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4328/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4417/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 4511/11/2021Open the Control Panel (For Windows)
- 4614/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 4715/04/2021I get a TS error when trying to print on a wireless network.
- 4811/02/2021Drum Life End Soon
- 4911/02/2021Replace the toner cartridge
- 5027/07/2020Cannot print after a Windows 10 update (June 2020)