FAQs & Troubleshooting
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151 Results
- 1Replace Toner
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 3What do the LED indications mean?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Jam Inside
- 6Replace Drum
- 7(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9What is Brother iPrint&Scan?
- 10The printer status is Offline or Paused.
- 11Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 14Can I print from and scan to iPhone, iPod Touch and iPad?
- 15My Brother machine could not be found over the network when I installed drivers on my PC.
- 16(Video) Load A5 paper
- 17How to identify your Operating System (OS).
- 18The Error LED is still on or flashing after I replace the drum unit with a new one.
- 19"Offline" appears on the Status Monitor.
- 20(Video) Set up your Brother machine
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Load paper in the paper tray
- 23No Paper
- 24Can I use AirPrint with my Brother machine?
- 25Can I print from or scan to Android™ Smartphone?
- 26Check the remaining ink or toner level (Linux)
- 27No Toner
- 28Jam Tray
- 29Clean the corona wire of the drum unit.
- 30What is Toner Continue Mode?
- 31(Video) Load A4/Letter paper
- 32Print a Printer Settings page.
- 33I cannot print using my Brother machine on a wireless network (Windows)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Service Call
- 36Reset the network settings to the factory default
- 37Cartridge Error
- 38Cover is Open
- 39I cannot print from my computer via USB.
- 40Cannot print after a Windows 10 update (June 2020)
- 41Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 42Clean the Drum Unit.
- 43Guidelines for configuring your Brother machine on a wireless network
- 44Check the IP addresses of your PC and the Brother machine
- 45Turn the Toner Save Mode on or off.
- 46Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 47What is the difference between the toner cartridge and the drum unit?
- 48I cannot connect my machine to the wireless network (For Windows)
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50Print Unable or Print Unable XX